Help & Contact

Pretty Polly Customer Services

For all enquiries please get in touch with our Pretty Polly Customer Services team based in the UK. Send an email to info@prettypolly.co.uk we'll get back to you as soon as possible.

If you wish to return an item you will need to download our returns form and send us an email returns@prettypolly.co.uk to inform us you'll be sending something back. Please read our full Returns Policy


Usual Customer Services Opening Hours

Reach the Pretty Polly Customer Service team by phone: 011 44 1773 525587 - please note due to the time difference we recommend you drop us an email at info@prettypolly.co.uk detailing your query.
Our phone line opening hours are UK Hours:
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 4pm
Saturday - Closed
Sunday - Closed

Report a Fault or Make a Suggestion

Whether you have a suggestion for making the online experience a little better here on PrettyPolly.co.uk or you have noticed a fault or mistake on the site, we would love to hear your feedback! Please email us info@prettypolly.co.uk

Registered Address

Courtaulds Brands Ltd
Pretty Polly
West Mill
Bridgefoot
Belper
DE56 1BH
Registered in England No. 5786280
VAT No. GB558 8297 79